FAQs2025-04-04T17:17:40+00:00

Frequently Asked Questions

Can I see live video from a truck?2026-08-14T23:35:00+00:00

Live view is available when the truck has cellular connectivity. Event clips upload automatically for after-the-fact review even when live view isn’t available.

What should I look for in a commercial truck camera system?2026-08-14T23:35:11+00:00

The most important factors are camera coverage (front, cab, sides, and rear), video quality (1080p HD minimum for road-facing), cellular connectivity with Store and Forward for long-haul routes, cloud retention length (TrackNet retains footage for 3 to 6 months, with incident clips retained longer on request), AI driver monitoring for coaching, and professional installation support for multi-camera configurations. GPS integration and a fleet management dashboard that ties video to location and driver data are also essential for claims defense and operational oversight.

How fast can I access footage after an incident?2026-06-30T20:03:13+00:00

Event-triggered footage is typically available in your dashboard within minutes. Live streaming is available in real time whenever the vehicle has connectivity.

Will drivers resist cameras?2026-06-30T20:03:16+00:00

Some pushback is normal at first. Most drivers come around quickly once they see the cameras protect them from false accusations and support coaching rather than punishment.

How does this help with insurance claims?2026-06-30T20:03:16+00:00

When a claim or dispute comes in, you pull time-stamped, GPS-verified video and send it to your insurer or attorney. That replaces guesswork with evidence and speeds resolution.

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Can I see GPS and video together?2026-06-30T20:03:16+00:00

Yes. The dashboard pairs real-time GPS location with video playback, so you can see exactly where a vehicle was and watch what happened from one screen.

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How long is footage retained?2026-06-30T20:03:17+00:00

Video pushed to the TrackNet platform is retained for 3-6 months.

Does it work outside cellular coverage?2026-08-14T23:35:40+00:00

Yes. Cameras record locally to encrypted onboard storage during cellular coverage gaps and upload eligible footage when connectivity returns. Footage availability depends on device power, available storage, and the selected configuration.

Is there a long-term contract?2026-06-30T20:03:18+00:00

No. Month-to-month billing, no long-term contracts, no early termination fees. You can scale up, scale down, or cancel anytime.

Can we install the cameras ourselves?2026-06-30T20:03:18+00:00

For basic single and dual camera systems, yes. Multi-camera setups (3+) should be done by a TrackNet-certified installer to keep your hardware warranty intact. Learn More

How much does it cost?2026-06-30T20:03:19+00:00

That depends on your fleet size, how many cameras you need per vehicle, and your installation setup. The best way to get a real number is a quick consultation where we scope it to your fleet.

What does a TrackNet system include?2026-08-14T23:51:19+00:00

TrackNet systems combine GPS tracking, cloud video, safety alerts, and fleet-management software. Camera hardware is configured as single-, dual-, or multi-camera based on your vehicle types, coverage requirements, and operational risks.

What vehicle diagnostics are included?2026-07-13T15:38:48+00:00

TrackNet reads OBDII / J1939 data including odometer, fuel level, battery voltage, VIN, and DTC engine fault codes, eliminating the need for a separate telematics device on trucks equipped with the system.

What safety alerts does the system provide?2026-07-13T15:35:43+00:00

TrackNet’s ADAS and driver monitoring covers lane drift, near-collision, tailgating, driver distraction and fatigue, harsh braking and speeding, and camera health alerts (obstruction, angle, tamper). Alerts trigger in-cab notifications in real time.

Do all cameras record at the same time?2026-07-13T15:34:04+00:00

Yes. All active camera positions record simultaneously and footage is synchronized with GPS and timestamps. When an incident occurs, you can review the same moment from every angle in the TrackNet dashboard.

How long is video stored?2026-07-13T15:33:09+00:00

TrackNet retains uploaded media in the platform for 3 to 6 months. All video is AES-256 encrypted. Incident-triggered clips can be retained longer upon request.

What happens if a truck loses cell signal on a long-haul route?2026-07-13T15:32:19+00:00

All cameras continue recording to onboard encrypted SD cards. When the truck reconnects to AT&T or T-Mobile 4G coverage, all stored footage uploads automatically. TrackNet calls this Store and Forward, designed specifically for the dead zones that long-haul trucking encounters daily.

Can we install the system ourselves?2026-07-13T15:30:49+00:00

For front + cab (dual-lens) setups, many fleets self-install. For multi-camera truck configurations (sides + rear + trailer), TrackNet recommends professional installation to maintain hardware warranty coverage on recording hardware. It’s too complex for untrained installers to wire correctly on a Class 8 vehicle.

Is there a long-term contract?2026-07-01T04:13:25+00:00

TrackNet does not require a long-term contract for standard deployments. During the demo, we will confirm the specific terms for your fleet size and configuration. 

How much does a truck camera system cost?2026-07-13T15:29:23+00:00

Pricing depends on the number of cameras per truck, fleet size, and installation requirements. We provide a written quote after a short call so pricing is accurate and there are no surprises. Multi-camera systems cost more than dual-lens setups but cover the blind spots that single-camera fleets leave exposed.

How many cameras does a commercial truck need?2026-07-13T15:27:49+00:00

Most fleets begin with a front-and-cab (dual-lens) setup and scale up with side and rear cameras as route and liability needs grow. There is no fixed number; the right configuration comes out of the demo, where we map camera positions to your vehicle types and blind-spot exposure.

What Certifications Does the Hardware Carry?2026-06-22T20:59:53+00:00

TrackNet dash cameras use Telit-certified 4G LTE modules, support GPS and AGPS, and are fully certified for FCC, PTCRB, RoHS, REACH, AT&T, and T-Mobile networks. Bluetooth 5.1 and Wi-Fi integration ensure stable data and video transfer in mixed-coverage areas.

Are There Long Term Contracts?2026-06-22T20:59:57+00:00

No. TrackNet offers flexible service terms with no long-term contract, so departments can scale up or down as fleet composition and budget cycles change. Every plan includes complete training, dedicated account management, and ongoing support.

What About Vehicles That Don’t Have an OBD-II Port?2026-06-22T20:59:57+00:00

For older fire apparatus, ambulances built on heavy chassis, or vehicles where OBD isn’t practical, TrackNet supports a 3-wire installation that connects to the vehicle’s power and ignition. A TrackNet representative will recommend the right install path for your specific vehicle mix.

Will TrackNet Integrate With Our Existing CAD or AVL System?2026-06-22T20:59:58+00:00

Yes. TrackNet’s API supports integration with computer-aided dispatch, automatic vehicle location, ELD, IFTA, and other fleet platforms. The system can also pull diagnostic data from your apparatus through OBD-II, J1939, or J1708, including odometer, VIN, fuel level, engine codes, and seatbelt status.

Does the System Include In-cab AI Alerts for Distracted Driving?2026-06-22T20:59:58+00:00

Yes. TrackNet’s inward-facing AI uses facial and behavioral analysis to detect mobile-phone use, drowsy driving, off-road gaze, eating, smoking, and unbelted operation. When distraction or fatigue is identified, the system issues an immediate in-cab voice alert to refocus the driver and uploads a clip to the dashboard for command-staff review and coaching.

Can Supervisors Live-stream a Unit During a Response?2026-06-22T20:51:44+00:00

Yes. TrackNet supports real-time live streaming over 4G LTE. From the cloud dashboard or the TrackNet mobile app, supervisors can view any responding vehicle’s road or cab feed in real time, useful for monitoring traffic stops, pursuit activity, or rescue scene awareness without slowing the responder.

How Long Is Footage Stored In The Cloud?2026-06-22T20:51:31+00:00

TrackNet stores all uploaded driver and roadside footage on encrypted cloud servers for up to 90 days. Within that window, footage can be downloaded, emailed, or shared directly with attorneys, insurers, or oversight authorities. The dash cam also supports dual 512 GB local SD card backup for redundant on-vehicle retention.

Can Footage From a TrackNet Dash Cam Be Used As Legal Evidence?2026-06-22T20:51:20+00:00

Yes. All TrackNet footage is recorded in 1080p HD, time-stamped, GPS-synchronized, and AES-256 encrypted in transit and at rest. Continuous recording, rather than event-only, means the full sequence of events leading up to and following an incident is preserved. Footage can be exported with full chain-of-custody documentation for insurance claims, civil suits, criminal proceedings, internal affairs investigations, and open-records requests.

Do TrackNet dash Cameras Work During Code 3 Response?2026-06-22T20:51:07+00:00

Yes. TrackNet cameras are purpose-built for high-speed Code 3 conditions. The system records continuously the moment the vehicle is started, captures shock-triggered event clips during heavy maneuvers, and uploads automatically to the cloud over 4G LTE so footage is preserved even if the SD card is damaged in a collision. Alarm input triggers tied to your sirens or emergency lights also send instant text or email notifications to dispatch the moment Code 3 is activated.

What is an Emergency Vehicle Dash Camera?2026-07-15T21:46:29+00:00

An emergency vehicle dash camera is a dual-lens recording system designed for ambulances, fire apparatus, police cruisers, and other first-responder vehicles. It captures both road-facing and driver-facing video in 1080p HD, time-stamped and synchronized to GPS data. TrackNet emergency dash cameras include AI-powered driver monitoring, panic-button event capture, and continuous 4G LTE upload to encrypted cloud storage for evidence-grade retention.

Is this offer available to individuals or personal vehicles?2026-05-27T04:06:19+00:00
No. The Free V100 promotion is for commercial fleet use only. It is not offered for individual consumer or personal vehicle use.
Can I keep my current insurance provider?2026-05-27T04:24:57+00:00
Yes. The V100 provides the video footage and telematics data your insurer needs. You are not required to change carriers to receive a TrackNet Cloud subscription or to qualify for available insurance benefits.
Where does the V100 work geographically?2026-05-27T04:06:33+00:00
The V100’s 4G LTE data plan covers the United States, Canada, and Mexico. Coverage outside North America is not currently supported.
Is there a hardware warranty?2026-05-27T04:06:46+00:00
Yes. The V100 carries a two-year hardware warranty.
Will the V100 qualify for the Louisiana Act 19 insurance discount?2026-05-29T23:20:56+00:00
Yes. The V100 records at 1080p, runs continuously, and integrates with TrackNet’s telematics platform — meeting Act 19’s technical requirements for forward-facing camera systems.
What happens if one of my fleet vehicles is stolen?2026-05-27T04:07:08+00:00
TrackNet Cloud’s Guard Mode automatically notifies you when a monitored vehicle moves outside its designated area, helping you alert law enforcement and recover the vehicle quickly.
Can I see live video from the camera?2026-05-27T04:07:20+00:00
Yes. Live streaming is available from inside the TrackNet Cloud platform on web, mobile, and tablet.
How long is my video and tracking data stored?2026-05-27T04:07:34+00:00
Cloud video retention is three months. GPS tracking data is retained for one year. Onboard storage holds 64GB by default and supports microSD cards up to 128GB.
Does the V100 have a cabin-facing camera?2026-05-27T04:07:45+00:00
No. The V100 is road-facing only. Forward-facing video meets the requirements of most fleet safety programs, most insurance carriers, and the Louisiana Act 19 statute.
What does the V100 record?2026-05-27T04:23:11+00:00
1080p forward-facing video on a continuous loop. The camera also triggers automatic 20-second event clips for hard braking, sharp turns, sudden acceleration, and geofence enter/exit. Every clip is time-stamped and tagged with GPS coordinates.
How is the V100 installed?2026-05-27T04:07:59+00:00
The V100 plugs directly into the vehicle’s OBD port. No tools, no wiring, and no professional installation. A driver or fleet manager can install it in under a minute.
What vehicles do the V100 fit?2026-05-27T04:22:53+00:00
Any commercial vehicle operated for business use in the United States, Canada, or Mexico — light-duty vans, sedans, and pickups through heavy-duty work trucks and tractors. There is no fleet-size minimum.
Is there a long-term contract?2026-05-27T04:08:09+00:00
The initial term is 12 months. After that, your subscription is month-to-month and you can cancel at any time with no fee.
How much does the TrackNet Cloud subscription cost?2026-05-27T04:08:19+00:00
$34.95 per camera, per month. The same rate applies whether you have one vehicle or one hundred.
What’s the catch?2026-05-27T04:01:27+00:00
There is a 12-month minimum subscription term. After the first year, your account automatically converts to month-to-month with no cancellation fee. You keep the hardware. TrackNet is selling the subscription — the camera is included.
Is the free V100 offer limited?2026-05-27T04:08:30+00:00
Yes. TrackNet has allocated a limited number of V100 cameras for this promotion. Once the promotional inventory is claimed, the free hardware offer will end. We recommend requesting your cameras early to secure your fleet’s allocation.
Is the V100 dash cam really free?2026-05-29T23:20:02+00:00
Yes. TrackNet provides the V100 hardware at no cost when you start a TrackNet Cloud subscription. You pay $34.95 per camera per month plus a one-time $25 activation fee per camera, which covers the $10 SIM card and the $15 carrier activation. There is no upfront hardware cost and no hidden hardware lease.
What is the difference between Basic, Standard, and Advanced TrackNet camera packages?2026-05-31T22:16:34+00:00

Basic covers entry-level fleets with GPS and G-Force Events. Standard adds dual-lens AI monitoring for lane departure, tailgating, and forward-collision risk. Advanced adds distraction, fatigue, and seatbelt detection plus coaching scorecards. Which tier fits your fleet is best decided in a short demo — schedule one and we’ll scope it together

What is the difference between AI Events and G-Force Events?2026-05-31T22:16:39+00:00

AI Events are behavior-based detections from TrackNet’s vision-and-ML engine (lane departure, tailgating, distraction, phone use, fatigue, seatbelt misuse). G-Force Events are sensor-triggered physical events (hard braking, hard acceleration, hard cornering, shocks/impacts). Both categories trigger automatic clip capture.

What is a Fleet Dash Cam?2026-05-31T22:16:39+00:00

A fleet dash cam is a vehicle-mounted camera system designed for commercial use, with features beyond consumer dash cams: GPS, AI behavior detection, cloud video upload, centralized fleet management, and integration with ELDs and telematics.

Does my commercial vehicle need a dash cam?2026-05-31T22:16:40+00:00

Most commercial fleets benefit from dash cams for three reasons: insurance claim defense, driver coaching, and roadside-inspection efficiency. Whether you NEED one depends on your fleet size, industry, and claim history — we walk through that on the demo call. 

Where are dash cam videos stored?2026-05-31T22:16:41+00:00

Footage records locally to encrypted SS drives or Micro SD (128 GB–2 TB optional). When the vehicle has cellular coverage, clips upload to the TrackNet cloud via Store & Forward. Media on the TrackNet platform is retained for 6 months. 

What info can I superimpose onto the vehicle video?2026-05-31T22:16:41+00:00

TrackNet overlays event clips with GPS coordinates, timestamp, vehicle ID, speed, heading, and the event type (AI Event or G-Force Event). All overlay data is exportable for insurance and legal documentation.

Is your commercial dash cam system easy to use?2026-05-31T22:16:41+00:00

Yes. The TrackNet platform is browser-based with one dashboard for video, GPS, AI events, and reports. No training certification required — most fleet managers are up and running on their first day.

Are commercial dual dash cams worth it?2026-05-31T22:16:42+00:00

For fleets that face insurance claims, litigation exposure, or driver coaching needs, dual-lens footage usually pays for itself in claim cost reduction and faster dispute resolution. The cost is scoped to your fleet — schedule a demo and we’ll walk through your specific case.

Do I need to unplug my dash cam after use?2026-05-31T22:16:42+00:00

No. TrackNet dash cams are designed for continuous fleet operation and remain installed in the vehicle. The system records event-triggered clips automatically; no driver action is required after each shift.

Do your dashcams have GPS?2026-05-31T22:16:43+00:00

Yes. GPS is integrated into every TrackNet dual dash cam. Every event clip is tagged with location, time, and heading, and managers can view geofence-based alerts and full vehicle trails inside the platform.

How much is a fleet dash cam?2026-05-31T22:16:44+00:00

Pricing depends on fleet size and camera configuration. TrackNet provides tailored quotes after a short demo/fit call — there is no flat per-camera price because every fleet's mix is different. 

Can I live stream dash cam footage?2026-05-31T22:16:44+00:00

Yes. Live streaming is available in real time whenever the vehicle has cellular connectivity. Managers can pull live feeds from any camera in the fleet through the TrackNet dashboard.

What features do dash cams come with?2026-05-31T22:16:44+00:00

Core features include 1080p HD video on both lenses, full audio recording, GPS and geofence alerts, AI Event detection, G-Force Event capture, Store & Forward cloud upload, encrypted local storage on SS drives or Micro SD, and 6-month cloud retention. 

Does the TrackNet fleet dash camera work with all types of commercial vehicles?2026-05-31T22:16:45+00:00

Yes. TrackNet dual dash cams are designed for commercial vehicles of all sizes — from light-duty vans and pickups to heavy trucks, buses, and off-road equipment. Installation approach varies by vehicle type; we confirm fit during a short demo call. 

How are your dash cams different?2026-05-31T22:16:45+00:00

TrackNet dash cams combine HD road-facing and driver-facing video with GPS, AI Events (lane departure, tailgating, distraction, fatigue, seatbelt misuse), G-Force Events (hard brake, shock), and Store & Forward cloud upload — all in a single platform with no long-term contract.

How do dual dash cams work?2026-05-31T22:16:46+00:00

A dual dash cam records two simultaneous video streams — one facing the road, one facing the driver — and tags each clip with GPS, time, and event context (collision, hard brake, AI-detected behavior). Footage stores locally to encrypted media, then uploads to the TrackNet cloud when connectivity is available.

What features do TrackNet fleet dash cams include?2026-04-30T18:09:16+00:00
TrackNet fleet dash cams include dual 1080p HD recording with a 121-degree road-facing lens and 170-degree IR-enhanced driver-facing lens. AI features detect phone distraction, drowsy behavior, tailgating, lane drift, seatbelt misuse, smoking/vaping, and food & drink. The system includes GPS tracking, geofencing, route history, and OBD-II vehicle diagnostics for compatible deployments. There is no long-term contract.
What does “store and forward” mean in a fleet dash cam?2026-04-30T18:08:35+00:00
Store and Forward records footage locally to onboard storage when cellular connectivity is unavailable, then automatically uploads all stored video to encrypted cloud storage the moment the vehicle reconnects to the network — ensuring no footage is ever lost, even in remote or rural areas.
Can dash cams help protect technicians from false or disputed claims?2026-04-30T18:07:50+00:00
Yes. Dash cam footage documents technician behavior, vehicle speed, and location at customer sites, providing evidence to resolve disputed claims before they escalate.
What types of service businesses use fleet dash cams?2026-04-30T18:07:06+00:00
TrackNet supports HVAC companies, plumbing contractors, electricians, locksmiths, pest control providers, cable and telecom companies, delivery operators, and other businesses that send technicians or drivers into the field.
Are fleet dash cams useful for service vans and small work fleets?2026-04-30T18:06:22+00:00
Yes. Fleet dash cams can be especially useful for service vans, light-duty pickups, and local work fleets because many incidents happen close to the customer rather than on the highway.
How does fleet dash cam footage help in accident claims?2026-04-30T18:05:37+00:00
TrackNet fleet dash cams capture HD video evidence tied to timestamps, GPS location, and driver events. When an incident occurs, event-tagged clips are stored automatically and can be reviewed by vehicle, driver, date, or alert type. Managers export timestamped evidence packages for insurers, legal teams, or internal review.
What driving behaviors can AI fleet dash cams detect?2026-04-30T18:05:02+00:00
TrackNet AI dash cams detect lane departure, forward-collision risk, tailgating, rolling stops, phone distraction, drowsy driving, seatbelt misuse, smoking/vaping, food & drink, harsh braking, speeding, and swerving. Drivers receive real-time in-cab voice alerts.
How long is footage retained?2026-04-30T18:04:02+00:00
Media pushed to the platform is retained for 3-6 months.
How does Store and Forward work?2026-04-30T18:03:25+00:00
If a vehicle loses signal in a remote area, footage is saved locally on the camera and uploads automatically when signal returns. No gaps. No missed events.
Does TrackNet include GPS tracking?2026-04-30T18:02:49+00:00
Yes. TrackNet integrates GPS fleet tracking with video telematics in one dashboard. Fleet managers can review real-time vehicle location, route playback, idle activity, and geofence alerts alongside dash cam footage.
Can we install the cameras ourselves?2026-04-30T18:01:36+00:00
Basic camera systems can be self-installed or set up by a TrackNet-certified installer. Multi-camera projects require TrackNet-trained installation to maintain hardware warranty coverage.
Is there a long-term contract?2026-04-30T18:00:35+00:00
No. TrackNet offers flexible service terms without a long-term contract.
How much does a TrackNet fleet dash cam system cost?2026-04-30T17:59:40+00:00
Pricing depends on fleet size, camera configuration, connectivity, and deployment requirements. Contact TrackNet to discuss your setup and receive a quote.
What does a TrackNet AI-powered dash cam do?2025-11-29T02:11:28+00:00
A TrackNet dash cam combines dual HD video, AI safety monitoring, and real-time GPS tracking in one unit. It records both the road and the driver, detects distractions like texting or fatigue, and uploads footage instantly to the cloud for live viewing or event review .
How does AI detect distracted or drowsy driving? How does AI detect distracted or drowsy driving?2026-01-05T17:53:49+00:00
Built-in AI uses facial and behavioral analysis to recognize eyes closed, phone use, or off-road gaze events. When distraction or fatigue is detected, it issues real-time voice alerts to refocus the driver and automatically uploads a video clip for coaching.
Does the TrackNet dash cam record in HD?2025-11-29T02:11:43+00:00
Yes. The system records in 1080p high-definition using a 106° road-facing lens and a 170° driver-facing lens with infrared (IR) night vision. This provides crystal-clear video and audio day or night for accurate evidence .
Can I watch my fleet’s dash cam footage live?2025-11-29T02:11:52+00:00
Yes. TrackNet supports real-time live streaming via 4G LTE. Fleet managers can view any vehicle’s camera feed instantly from the cloud dashboard or mobile app to check driver status, route, or incidents as they happen .
What driving behaviors does TrackNet detect?2025-11-29T02:11:59+00:00
TrackNet cameras automatically identify lane drift, tailgating, speeding, harsh braking, rapid acceleration, rolling stops, and swerving. They also detect driver fatigue, seat-belt use, and in-cab distractions for a full risk profile .
How does TrackNet help reduce accidents and insurance costs?2025-10-30T21:18:04+00:00
According to insurer data, fleets using TrackNet’s connected cameras saw a 24% drop in incidents and a 34% cut in claim costs. Video evidence prevents false claims, while AI alerts coach safer driving habits and reduce high-risk behavior.
Is cloud storage included, or do I need SD cards?2025-11-29T02:12:10+00:00
All footage is automatically uploaded to secure cloud storage through the built-in 4G module. The camera also supports dual 512 GB SD cards for local backup, giving fleets both instant access and redundant recording
What vehicle data can the TrackNet system read?2025-11-29T02:12:33+00:00
When connected through OBD-II or J1939/J1708, the camera pulls real-time diagnostics including odometer, VIN, engine codes, fuel usage, battery level, and seatbelt status. This integrates with driver reports for complete fleet visibility .
Is installation difficult for fleet vehicles?2025-11-29T02:12:45+00:00
Installation is quick and plug-and-play. The compact design mounts to the windshield without blocking the driver’s view, and an optional OBD connector provides power and data in minutes. No hard wiring or downtime required.
What certifications and connectivity options does it have?2025-11-29T02:12:55+00:00
TrackNet dash cams use Telit-certified 4G LTE modules, support GPS + AGPS, and are fully certified for FCC, PTCRB, RoHS, REACH, AT&T, and T-Mobile networks. Bluetooth 5.1 and Wi-Fi integration ensure stable data and video transfer .
Can I stick with my current telematics provider?2025-07-09T21:05:34+00:00
Absolutely—so long as the camera and telematics data marry up and you can export the verification your insurer wants. TrackNet’s platform is API‑friendly if you’d rather integrate than replace.
Is my footage discoverable in court?2025-07-09T20:47:02+00:00
Yes; video is treated like any other electronic record. The upside is that clear evidence often shortens litigation or keeps you out of court entirely.
What’s the total cost of ownership?2025-07-09T20:47:04+00:00
All‑in pricing—hardware, cellular data, portal access—starts around $39 per truck per month. Most fleets recoup that in fuel savings alone.
What about mixed fleets under 10 k GVWR?2025-07-09T20:47:07+00:00
Light‑duty units aren’t covered by Act 19, but many insurers mirror the break if the same camera package is installed fleet‑wide. Ask your agent.
Do I need driver facing video?2025-07-09T20:45:35+00:00
The statute only calls for forward‑facing, yet adding inward video often bumps the discount and supercharges coaching.
How do I install a commercial truck dash cam system?2025-11-29T02:13:16+00:00

TrackNet systems are easy to install with included mounting hardware and wiring instructions. We also offer professional installation options for larger fleets.

Can I get alerts for speeding or hard braking?2025-11-29T02:13:56+00:00

Yes. Our GPS-enabled commercial dash cam systems can generate real-time alerts for hard braking, speeding, harsh turns, and other risky driving behaviors.

How is the dash cam footage stored and accessed?2025-11-29T02:14:03+00:00

All footage is stored securely in the cloud and can be accessed via our web-based portal. Authorized users can download, search, or stream footage by time, event, or vehicle.

Can dash cam footage help with FMCSA compliance?2025-11-29T02:14:13+00:00

Yes. Dash cams support FMCSA compliance by providing visual proof of safe driving behavior, HOS adherence, and proper vehicle operation in the event of an inspection or investigation.

What types of cameras are included in your truck camera systems?2025-11-29T02:14:28+00:00

TrackNet’s systems can include road-facing, rear, side, and driver-facing cameras for full 360° visibility. You can choose the configuration that best fits your fleet.

Are commercial truck dash cams legal to use nationwide?2025-11-29T02:14:36+00:00

Yes, dash cams are legal in all U.S. states for commercial use. However, audio recording laws vary by state, and our systems allow you to enable or disable audio based on your location.

Do your dash cams include GPS tracking?2025-11-29T02:09:44+00:00

Yes. Our truck camera systems include GPS tracking, route history, driver behavior alerts, and customizable geofencing features.

Can I live stream footage from a truck dash cam?2025-11-29T02:05:23+00:00

Yes. TrackNet’s commercial dash cams offer real-time live streaming from any connected camera, including road-facing, side, or driver-view setups.

How do commercial dash cams help reduce insurance costs?2025-11-29T02:05:48+00:00

By providing video evidence during accidents or disputes, commercial dash cams help exonerate drivers and prevent fraudulent claims. Many insurers offer discounts to fleets that use them.

What is a commercial truck dash cam system?2025-11-29T02:06:33+00:00

A commercial truck dash cam system is a multi-camera setup that records video inside and around fleet vehicles. It includes GPS tracking, driver alerts, and cloud-based footage storage to improve safety and reduce liability.

Is GPS fleet tracking worth the investment?2025-11-29T02:07:14+00:00

Yes – GPS fleet tracking often pays for itself through efficiency gains and cost savings. By optimizing routes, cutting fuel waste, and preventing accidents, it reduces operating costs. A reported 41% of fleet operators saw ROI within a year. For both small and large fleets, the technology offers a strong return on investment.

How do I choose the right fleet tracking solution?2025-11-29T02:08:18+00:00

To choose the right fleet tracking solution, define your fleet’s size, goals, and required features—like real-time GPS, safety tools, or ELD compliance. Then compare trusted providers on ease of use, support, and pricing. Request a demo or free trial to ensure the platform meets your operational needs before making a commitment.

What is the best fleet tracking system for my business?2025-11-29T02:08:40+00:00

The best fleet tracking system is one that matches your fleet’s size, goals, and required features. Look for easy installation, intuitive software, and tools for GPS tracking, driver safety, fuel use, and compliance. Compare providers based on features, support, and pricing to choose a solution that delivers strong value and fits your daily operations.

How do dash cams improve fleet safety?2025-11-29T02:08:53+00:00

Dash cams improve fleet safety by recording driving events and providing video evidence for accidents or disputes. This helps exonerate drivers and reduce false claims. The footage also identifies risky behavior for coaching, leading to safer driving. Fleets using dash cams often report fewer incidents, lower insurance costs, and reduced liability fraud.

What features should I look for in a fleet tracking solution?2025-11-29T02:09:09+00:00

Look for fleet tracking systems with real-time GPS, geofencing, and driver behavior alerts like speeding or idling. Top solutions also include maintenance reminders, ELD compliance tools, and dash cam integration for safety. These features help fleets improve oversight, reduce risk, and stay compliant with hours-of-service regulations.

How much does a GPS fleet tracking system cost?2025-11-29T02:09:18+00:00

GPS fleet tracking typically costs $25–$45 per vehicle per month. Prices vary based on fleet size, features like dash cams or ELD tools, and contract terms. Basic plans may start around $15, while advanced systems with video and compliance features can cost more. Compare options to match your fleet’s needs and budget.

Are Electronic Logging Devices (ELDs) mandatory in the US and Canada?2025-11-29T02:09:29+00:00

Yes, ELDs are mandatory in both the U.S. and Canada for most commercial drivers. These devices replace paper logbooks and track hours of service electronically. The U.S. mandate began in 2017; Canada’s took full effect in 2023. Fleets must use certified ELDs to comply with federal transportation regulations in both countries.

What are the benefits of fleet tracking for businesses?2025-11-29T02:09:36+00:00

Fleet tracking helps businesses cut costs, boost efficiency, and improve safety. It optimizes routes, reduces idle time, and flags risky driving for coaching. The system enhances customer service with accurate ETAs and deters theft using geofence alerts. These features make fleet tracking a smart investment for productivity and asset protection.

How does GPS fleet tracking work?2025-11-29T02:04:51+00:00

GPS fleet tracking works by installing GPS devices in vehicles to transmit location data in real time. These devices use satellites and cellular networks to send updates to a central fleet management platform. Managers can view live vehicle positions, speeds, and routes on a dashboard to improve tracking, safety, and efficiency.

What is a fleet tracking system?2025-11-29T02:09:51+00:00

A fleet tracking system uses GPS devices and software to monitor the real-time location of vehicles. It helps managers optimize routes, improve driver safety, and reduce fuel and operational costs by providing live data on vehicle movements, performance, and behavior.

Does the TrackNet fleet dash camera work with all types of commercial vehicles?2026-05-21T20:26:54+00:00

Yes, the TrackNet Marketplace offers fleet cameras and video solutions for all types of commercial vehicles, including heavy-duty, medium-duty, and light-duty trucks, vans, and passenger vehicles.

How are your dash cams different?2025-11-29T02:10:14+00:00

Unlike many systems that bolt video onto a GPS platform, our commercial truck camera system was built from the ground up with dash cams as the core focus. That means retrieving and managing video is fast, seamless, and intuitive.

What truly sets us apart is our advanced distraction detection. Our dash cams can specifically identify behaviors like texting, eating, smoking, drowsy driving, and even whether a driver is wearing a seatbelt. Plus, drivers receive real-time alerts to correct these behaviors instantly.

And best of all? No contracts. Our system is fully commitment-free, giving you the flexibility to cancel anytime.

Do TrackNet dash cams integrate with GPS tracking?2025-11-29T02:10:34+00:00

Yes, our API key allows you to integrate GPS, E-Logs and other services into our application so you have all your fleet tools under one roof.

How do commercial dash cams work?2025-11-29T02:10:45+00:00

Our commercial truck camera systems work by capturing video from driver-side and road-facing dash cams which feed directly into TrackNet’s web-based application. Through this app you can review footage based on driver, trip, date, time and more.

All footage can be downloaded in conveniently small file sizes (no more than 5mb per clip) and can also be emailed to you or other users directly. Our commercial truck camera systems also feature a full suite of traditional GPS tracking reports to help improve the safety and productivity of your fleet operations.

What features do dash cams come with?2025-11-29T02:10:53+00:00

Our system captures 1080p video that’s accessible anytime through our web-based platform. All footage is securely stored in the cloud for up to 3 months and can be easily downloaded or shared via email. You can also live stream trips in real time and record on the spot. Additional features include distracted driving and seatbelt detection, GPS-based alerts for hard braking, sharp turns, speeding, audio recordings, and more.

Can I live stream dash cam footage?2025-11-29T02:11:01+00:00

You can live stream driver footage of the road and in-cab as well as capture footage in real-time for immediate download.

What commercial dash cam options are there?2021-09-09T18:05:12+00:00

Dash cams types include driver-facing and roadside (as well as auxiliary side and rear cameras) for a full view of your vehicles’ activities. Additional dash cam features include distracted driving detection, seatbelt detection and facial recognition. We also have E-Log options for Hours of Service as well as asset tracking for heavy construction assets.

Where should I put a commercial dash cam?2021-09-09T18:29:32+00:00

Dash cams should be mounted within 5 inches from the top of the vehicle’s windshield as not to obstruct the driver’s view of the road. The driver’s body should also be in full view of the commercial truck camera systems so distractions and Face ID can be accurately scanned.

Can your dash cameras still record after the vehicle is turned off?2021-09-09T18:34:58+00:00

Can your dash cameras still record after the vehicle is turned off?

How much is a fleet dash cam?2025-06-03T17:07:31+00:00

Pricing varies among our camera lines and features. Contact TrackNet today to learn which setup is best for your fleet.

Can I install your dash cam myself?2021-09-09T18:25:14+00:00

Yes, though we recommend the installation be done by a professional installer. Contact us today to learn more about our network of installers throughout the country.

Does your dash cam come with mounting hardware?2025-06-03T17:07:49+00:00

Yes, most of our Dash Cameras come ready to mount out of the box!

Do your dashcams have GPS?2025-06-03T17:08:06+00:00

Yes, our commercial truck camera systems come with traditional GPS location tracking that includes a full suite of reports and alerts including: hard braking, hard turns, speeding, and more.

How do I watch my dash cam footage?2021-09-09T18:33:19+00:00

You can view your footage through TrackNet’s web-based application. Footage can be pulled through a vehicle’s trip trailer or pop-up, and is organized by driver, date, time, and more.

Do I need to unplug my dash cam after use?2021-09-09T18:34:58+00:00

No, our commercial truck camera systems will shut when the power to the engine is killed.

Can a commercial dashcam drain my battery?2021-09-09T18:02:54+00:00

Battery drain is kept to a minimum, and the commercial truck camera system will automatically turn off if low car battery voltage is detected. Our commercial truck camera systems also turn off automatically once the vehicle’s engine stops.

Are commercial dash cams considered an invasion of privacy?2021-09-09T18:25:14+00:00

Courts have ruled that commercial truck camera systems are not an invasion of drivers’ privacy, though fleet managers MUST notify their drivers they are on camera at all times.

Will the police take my dash cam after an accident as evidence?2021-09-09T18:30:52+00:00

If the officer gets a warrant after an accident has occurred, the dash cam can be seized so the footage can be presented in court.

Are commercial dual dash cams worth it?2021-09-09T18:33:19+00:00

Yes, it is important to know what happened inside the vehicle (such as if your driver was distracted) during an accident. Showing your driver was within safety guidelines in the event of a collision can speed up the claims process during the exoneration process.

Why do some states make dash cams illegal?2021-09-09T18:34:58+00:00

While dash cams themselves are not illegal, certain states have prohibited windshield obstructions altogether. If a device like a dash cam blocks either a 5-in perimeter on the driver’s side or a 7-in perimeter, an officer could pull you over.

The following states have laws against windshield obstructions: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Idaho, Iowa, Kansas, Kentucky, Louisiana, Massachusetts, Michigan, Mississippi, Montana, Nebraska, New Hampshire, New Jersey, Maine, New Mexico, New York, North Dakota, Oklahoma, Pennsylvania, Rhode Island, Oregon, South Carolina, South Dakota, Tennessee, Texas, Virginia, Washington, West Virginia, Wyoming, and Ohio.

What are the benefits of your commercial dash cam system?2021-09-09T18:33:19+00:00

The many benefits of commercial truck camera systems include exoneration from multi-million dollar nuclear verdicts, improved driver safety through distracted driving detection and coaching, reduced fleet costs (fuel, maintenance repairs and reduced insurance premiums) and improved productivity with faster delivery times.

Does TrackNet have an ELD solution?2021-09-09T18:30:52+00:00

Yes, TrackNet offers FMCSA-certified HOS/ELOG solutions. Contact us today or call (866) 654-2226 for more info on our ELDs for long haul freight.

Is your commercial dash cam system easy to use?2025-06-03T17:11:42+00:00

Yes, our proprietary commercial truck camera system has been designed with video in mind so you can always be just a few clicks aware from your driver footage. We recommend scheduling a quick 30 minute demo to cover the features and functionality our tracking application provides so you can see for yourself how intuitive and easy it is to use.

Does a commercial dash cam require special computer hardware?2021-09-09T18:34:58+00:00

No, all you need is the latest version of Chrome (preferred browser) and an internet connection. Phone apps are also available for both Android and iPhone devices.

Will my drivers react negatively to a fleet dashcam?2025-06-03T17:08:32+00:00

In our experience there will always be SOME resistance to dash cams. By establishing trust upfront with your drivers, you can defuse pushback and keep your drivers motivated while they are on the road.

It’s important to explain how the fleet dash cams work and how they will not be monitored each and every second they are on the road. Most of the time footage will only be reviewed if there is a safety-triggered event. Doing trial runs with a select few drivers before the dash cams are installed across your entire fleet can also help set a positive precedent. They can relay their experiences with the other drivers and let them know what to expect going forward.

Finally, it’s imperative to let your drivers know about corrective actions that will take place if safety protocols are broken. Having guidelines that distinguish between verbal / written warning vs employee termination is important so your drivers are not blindsided when coaching opportunities arise.

Do I need WiFi to operate the commercial dash cams?2021-09-09T18:34:58+00:00

No, our commercial truck camera systems connect through cellular or satellite networks. The option for wi-fi is still available if needed.

Can I obtain video footage for a specific date and time?2021-09-09T18:29:32+00:00

Yes, all footage is searchable not only by date and time, but also driver, trip, and more. Footage can easily be accessed from a driver’s vehicle trail / timeline, and clips can be downloaded in 10, 30, or 2-minute long clips. Footage is compressed into convenient file sizes (no more than 5mb per clip) and can be downloaded or emailed to various users.

What info can I superimpose onto the vehicle video?2021-09-09T18:07:59+00:00

Information superimposed onto the vehicle video includes date, speed traveled, and latitude / longitude coordinates.

How long do you store video?2025-04-04T01:40:36+00:00

All driver footage is stored on Tracknet’s cloud server for up to 6 months. All footage can be downloaded or emailed directly.

How long does it take for me to be notified after a driving event?2021-09-09T18:07:59+00:00

You can be notified of a driving event instantly, and video retrieval usually take 2-5 minutes to process. All footage files are compressed into small file sizes (on average no larger than 2mb).

Does TrackNet sell dashcam hardware?2021-09-09T18:34:58+00:00

Yes, we sell 2-way facing commercial truck camera systems (both driver-facing and roadside) in addition to auxiliary (side / rear) dash cams. Rear cameras are great for tow companies, while auxiliary cameras are good for freight trucks or larger vehicles with bigger blind spots.

Why are your commercial dash cams better than your competitors?2021-09-09T18:34:58+00:00

Our NO CONTRACT dash cam systems feature continual recording of your driver’s trips with up to 3 months of cloud storage. Many dash cam providers charge to download videos, but with TrackNet you get UNLIMITED storage and downloads.

Our truck camera systems also come with FULL GPS built into the dash cams that feature alerts such as hard braking, hard turns, speeding, mileage and more. Perhaps our biggest differentiator is that our tracking application was designed from the ground up to incorporate driver video, so accessing your footage is as easy as possible. Whether you want to retrieve your footage by driver, trip, date, or time, your video will always be just a few clicks away.

Dash cams also offer benefits regular GPS does not, such as the ability to prove your drivers’ innocence in the event of a road accident. With nuclear verdicts on the rise, even just one accident can sink your fleet. Our app also features an API key to incorporate other services directly into our applications so your various tools and services are all in one place.

TrackNet also features a NO CONTRACT policy. Other providers will lock you in to multiple year contracts, but here we give you the option to cancel at any time. This means we will always provide you with top-tier services so we can earn your business each and every month.

Do your commercial dashcams detect distracted-driving?2021-09-09T18:26:35+00:00

Our commercial truck camera system can detect different types of distractions including: Texting while driving, eating while driving, smoking while driving, gazing while driving, and whether or not your drivers are wearing their seatbelt. Our commercial truck camera system with distracted driving detection can also visually and audibly notify drivers of the distraction.

Can commercial fleet dash cams reduce my insurance premiums?2021-09-09T18:34:58+00:00

While insurance companies do not officially offer discounts with commercial truck camera system like they do regular GPS, certain providers are willing to negotiate reduced premiums if a dash cam system features location reporting and other vehicle alerts.

Since our commercial truck camera system features traditional GPS with hard braking and speeding alerts on top of driver footage, there is a good possibility you could qualify for a discount with our tracking system in place. If you would like us to talk to your insurance provider and tell them all the features we provide, contact us directly at (866) 654-2226 and we would be more than happy to set up a meeting.

How do fleet dash cams help improve driver safety?2021-09-09T18:27:51+00:00

Commercial truck camera systems can improve safety by detecting risky driving behaviors and curbing them appropriately. By reviewing hard braking, speeding, and distracted driving alerts (texting, eating, drowsy driving, etc.) you can see why these alerts were triggered and coach your drivers if needed.

The dash cams can also visually and audibly alert your drivers to safety offenses like texting while driving so their focus gets back on the road.

Using footage of your own drivers for training programs can have much more of an impact on your culture of safety since your drivers will be the ones the spotlight either making mistakes or following guidelines. Setting up an incentive program through our driver report card system can also boost your fleet’s morale and encourage them to drive safer.

How is the commercial dash cam installed?2021-09-09T18:29:32+00:00

The Commercial truck camera system in a manner where the driver’s view of the road is not obstructed. It is best to fix the das hcam behind the rear-view mirror so it not only gives your driver a clear view, but also so the dash cam can capture both lanes of the road ahead.

How is the TrackNet dash cam powered?2021-09-09T18:26:35+00:00

Commercial truck camera system installations can be done through a 3-wire engine installation. OBD-II and OBD-J19 plug-and-play installations are also available depending on your vehicle’s port. Contact TrackNet today to see whether hard-wire or plug-and-play is best for your fleet.

Are TrackNet commercial dash cameras able to record audio?2021-09-09T18:29:32+00:00

Yes, our commercial truck camera system can record audio inside the vehicle cab. Audio recordings can be turned ON or OFF in the dash cam settings. It is best to consult with your TrackNet representative to find out which states allow audio recording inside the vehicle.

Can your fleet dashcams record in low-light conditions or at night?2021-09-09T18:27:51+00:00

Yes, our commercial truck camera systems feature infrared vision that can capture clear 1080p video at night time or other low-light conditions.

Can I download videos from the cloud?2025-04-04T01:49:38+00:00

Yes, all footage is stored on our cloud servers for up to 6 months. Videos can be searched for and downloaded by driver, trip, date, time and more. There are no additional fees for downloading your videos.

Do I pay data fees to upload videos to the cloud?2021-09-09T18:33:19+00:00

No, there are no fees to upload your videos to the cloud, nor are there any fees to retrieve your videos. All footage is stored on our servers for up to 3 months.

Where are dash cam videos stored?2021-09-09T18:30:52+00:00

All footage is stored on TrackNet’s cloud server and can viewed, emailed or download for up to 3 months.

Can dash camera video be live streamed?2021-08-10T16:45:03+00:00

All driver trips can be live streamed in real-time. You can also capture live driver footage as it’ being streamed, which can be downloaded or emailed.

What type of events get recorded?2021-09-09T18:33:19+00:00

Hard braking, speeding, and other types of distracted detections (texting, smoking, eating, no seatbelt, etc.) all get recorded and uploaded to our cloud servers for immediate download.

All dash cams come with panic buttons on the unit itself which can capture footage in the moment. Panic button footage is recorded BEFORE and AFTER the incident and is directly sent to the fleet manager for review.

Does my commercial vehicle need a dash cam?2025-06-03T17:08:50+00:00

Investing in a commercial truck camera system can improve driver safety and behaviors, maximize delivery operations and exonerate your drivers for false claims of road events.

Recording accident footage tells the real story of what happened during a vehicle collision, both from the road and in-cab perspectives. Additional features such as distracted driver detection can also empower your drivers to improve their performance and modify risky driving behaviors.

Do I need to have TrackNet software to use the fleet dash cam?2025-06-03T17:09:01+00:00

Yes, the dash cameras utilize the Tracknet HD platform. It allows for Live access, viewing historical events, and GPS tracking. There is no software, you simply need access to a web browser with a good internet connection. We find Chrome to be the best. You can also utilize the HDFleet app for android and i-phone usage.

When does your dash cam start recording?2025-06-03T17:09:13+00:00

Our fleet dashcam begins recording upon the starting of the engine and the device establishing a connection. All the data becomes available within seconds on the cloud and allows you the peace of mind knowing your fleet is continuously being monitored from accidents and driver distraction.

What is a Fleet Dash Cam?2025-06-03T17:09:26+00:00

A fleet dash camera system features interior and exterior cameras that give you the ability to view live video feeds in addition to film from other trips. Having visual documentation in addition to GPS tracking data offers both compliance and safety.